Shipping policy
Shipping Policy
Thank you for shopping with Mind Meets Creation. All of our products are made to order, meaning each item is created specifically for you after your purchase is placed.
Processing Time
Orders are processed within 3–7 business days before shipment.
- Processing includes design, production, and packaging
- Custom or complex orders may require additional time
- Orders are not processed on weekends or holidays
Shipping Time & Delivery Estimates
Once your order has shipped, estimated delivery times are:
- United States: 2–5 business days
Shipping times are estimates and may vary depending on your location and the carrier.
Shipping Rates
Shipping costs are calculated at checkout based on your location, package size, and selected shipping method.
Order Tracking
You will receive a shipping confirmation email with a tracking number once your order has been shipped.
Please allow up to 24 hours for tracking information to update.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
- We are not responsible for orders shipped to incorrect or incomplete addresses
- If an order is returned due to an incorrect address, additional shipping fees may apply
Delays
While we strive to meet all processing and shipping timelines, delays may occur due to:
- High order volume
- Carrier delays
- Weather or unforeseen circumstances
We appreciate your patience in these situations.
Lost or Stolen Packages
Once a package is marked as delivered by the carrier, Mind Meets Creation is not responsible for lost or stolen items.
If you believe your package has been lost, please contact the shipping carrier directly.
Questions
If you have any questions about your order or shipping, please contact us at: info@mindmeetscreation.com